Page 11 - 2020 Policy Watch-Brief Analysis on Measures for Handling Complaints of Foreign-Invested Enterprises
P. 11
The American Chamber of Commerce in South China

4R.igPhrtosteacntdioInntoefreCstosmplainant?? ??????¤æ?è¯?ºº?????

The original Interim Measures simply stated that the ????????è¡??æ³??????????å®??è¯?·¥ä½????
agencies for handling complaints shall keep the com- åº??å®??è¯?ºº???ä¸??å¯?19ï¼???????è¯??æ³???
plainant?? trade secrets in confidence19, while the new ???è¯???°è?å®??è¯?·¥ä½?????å½?»ºç«???¨å???
Measures for Complaints further specify that the agen- 管ç??¶åº¦ä¿?????人ç????ç§??20?????ï¼????
cies for handling complaints shall establish and im- äº????è¡??æ³?????¤ä??¤å?ä¸??å¯??å¤?????å·?
prove the internal management system in order to pro- ä½???????è¦???¤ä?å¯???¡ä¿¡???ä¸?ºº???21??
tect the complainant?? trade secrets20. Moreover, unlike ???è¯??æ³????è§??äº??è¯?·¥ä½??????¶å·¥ä½?ºº
the Interim Measures, in addition to protection of trade ??»¥?¨è??????忽è?å®????ç§??å¼????????²å?
secrets, agencies for handling complaints are also re- ä¸??å¯????å¯???¡ä¿¡???ä¸?ºº??????ä¾??ç»??
quired to protect confidential business information å¤??ï¼?????ç½??ï¼??æ³?¿½ç©¶å?äº?´£ä»?22 23??
and personal privacy21. The Measures for Complaints
also provide that the agencies for handling complaints
and their staff who are held liable for abuse of power,
negligence of duties, favoritism and irregularities, or
disclosure of trade secrets, confidential business infor-
mation and personal privacy, will be punished pursu-
ant to law; if such actions constitute crimes, they will
be pursued criminal responsibilities22 23.

19 Interim Measures for Handling Complaints of Foreign- 19 ??????èµ??ä¸??è¯?·¥ä½??è¡??æ³?????????
invested Enterprises, Article 13 20 ??????èµ??ä¸??è¯?·¥ä½??æ³????äº??ä¸??
20 Measures for Handling Complaints of Foreign-invested 21 ??????èµ??ä¸??è¯?·¥ä½??æ³????äº??ä¸??
Enterprises, Article 23 22 ??????èµ??ä¸??è¯?·¥ä½??æ³????äº?????
21 Measures for Handling Complaints of Foreign-invested 23 ??????�????�?�?
Enterprises, Article 23
22 Measures for Handling Complaints of Foreign-invested 11
Enterprises, Article 39
23 Foreign Investment Law, Article 39
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