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5 White Paper on the Business Environment in China

August of that year, fuel spending accounted for 40 percent of blamed for its incorrect classi cation of lithium batteries,
total transportation costs. Domestic Chinese courier companies, while the other rms were punished for transporting the pro-
already operating on extremely thin margins due to competition hibited article vesuvian, which caused the re.”27
with “tens of thousands of local competitors o ering increasingly
lower charges” have reportedly su ered greatly.20 e punishments take place as domestic courier services
“are having to invest to compete in the air freight market, in
Despite fuel cost uctuations, capital cost hikes, and some cases buying their own aircraft.”27
potential setbacks contained in the 2009 revision of the Postal
Law (see below), many participants in the sector remain Some rms aren’t waiting for domestic delivery services to
optimistic about growth, and with good reason: according increase capacity. “With more Chinese shoppers going online,”
to the National Bureau of Statistics, between 2002 and 2008 writes e Wall Street Journal, “demand for warehouses and
(the last year for which data was available) total freight volume parcel delivery services is [...], far outpacing the development
has increased from 14.8 billion to 25.8 billion tons annually.21 of the country’s logistics infrastructure.”28

Xinhua reported that the total value of goods shipped over E-commerce giant Alibaba, itself solely responsible for a
the rst half of 2011 rose by nearly 14 percent year-on-year large slice of daily parcel deliveries, was reported in 2012 to
to reach 74.7 trillion yuan, despite having decreased by 4.7 be “in talks with a few Chinese logistics rms—including a
percent in the same period of 2010.22 warehouse operator and a parcel-delivery company—to invest
a total of $100 million in them by the end of [that] year.”28
Increasingly, e-commerce is a driver for logistics industry
development; booming Internet retail sales, combined with Separately, the company also invested “billions of dollars
the above-mentioned policy initiatives, reportedly achieved to build a network of warehouses across China” and by Sep-
sector-wide revenue in excess of 18 billion yuan in 2009.23 tember 2012 had already purchased parcels of “land in Tian-
jin, Shanghai and Guangzhou” upon which to build huge
E-commerce may, in fact, be growing too fast for the warehouse complexes.28
domestic cargo network to keep up: China Daily reported
leading up to the Spring Festival in February 2011 that “major Foreign participation in the sector—where permitted by
[domestic] private delivery companies, such as Yuantong and law—is robust. In February 2009, FedEx opened its $150
Shentong, decided last week to stop accepting new packages in million Asia Paci c hub in Guangzhou,29 which is expected to
some cities to ensure parcels in the already-full warehouses are contribute a value upwards of $63 billion to China’s economy
delivered before the Spring Festival,” and that “ e phenomena by 2020.30
underscored the fact that China’s logistics sector is lagging far
behind the country’s booming e-commerce market, which has Competitor UPS similarly opened an Asia Paci c hub in
witnessed explosive growth in recent years.”24 Shenzhen, reportedly costing $180 million.29

More recently, Walmart Asia president and CEO Scott In 2008, UPS o cials reported that China, Hong Kong,
Price also ngered China’s ine cient logistics infrastructure Japan, South Korea and Taiwan accounted for more than half
as the biggest challenge to e-commerce in the nation, rst and of the company’s total intra-Asia volume that year, and are an-
foremost “stemming from the lack of e cient and reliable ticipated to grow in terms of overall volume in the future.31
last-mile delivery.”25
Roughly four years later, the company also announced “the
On top of that, the State Post Bureau reportedly enforced opening of three new healthcare distribution facilities in the
its rst-ever ne for parcel mishandling against domestic Asia-Paci c region, two of which are to be located in China,
carrier Shentong Express after a video was posted online of in Hangzhou and Shanghai, [bringing its] healthcare distribu-
“workers furiously distributing goods, kicking parcels and tion facilities around the globe to 36.”32
throwing items to the ground.” e ne was for 10,000 yuan
(approximately $1,500).26 DHL’s $175 million North Asia hub in Shanghai is due
for completion in 2012,33 and the company now owns a to-
More severe punishments have since been handed out: tal investment in the nation worth $30 million, spanning 39
“[In November 2012], the China Air Transport Association, branches and 26 sales o ces across the country. It targets 90
or CATA, announced it was putting four domestic logistics branches and sales o ces by 2015.34

rms on its no- y list because of security aws, after a re Marie-Christine Lombard, CEO of TNT, predicted that
started in a storage bin of a ight that eventually landed at by 2020 the PRC’s delivery market would be equivalent to
Dalian Zhoushuizi Airport in October.”27 the current market size in the United States—valued at ap-
proximately $85.7 billion.35
e four rms, Shanghai YTO, Yunda Express, and the
Huixing and Qihao courier rms were “forced to suspend Although foreign delivery services may face substantial op-
their air freight services until their business procedures im- erating challenges and erce local competition, foreign inves-
proved.” According to the association, “Shanghai YTO was tors are increasingly optimistic about the sector.

152 In September 2013, “Carlyle Group said it was collabo-
rating with real-estate investment manager Townsend Group,
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