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VER STORY

THE MEASURES FOR HANDLING
COMPLAINTS IS THE DIRECT RESPONSE
OF A PLEA FIRST SEEN IN THE 2019
AMERICAN CHAMBER OF COMMERCE
WHITE PAPER

2019 AmCham South China White Paper Release Conference Foreign Investment Administration of the
Ministry of Commerce.
The Minister of Commerce approved Measures
for Handling Complaints of Foreign-invested At the central level, a system of joint ministerial
Enterprises became effective Oct. 1 this year. The meetings was established for handling FIEs
rules consist of five chapters and 33 articles, further complaints. At the local level, governments at or
refining the relevant requirements of the foreign above the county level are required to designate
investment law and its implementing regulations. relevant departments or agencies to handle
complaints within their own regions.
The Measures for Handling Complaints is the
direct response of a plea first seen in the 2019 The new rules broaden the scope of complaints,
American Chamber of Commerce White Paper. making it clear that foreign-invested enterprises
and foreign investors may apply to the complaint
The new law provided for a larger scope of agencies for solutions to their legitimate
complaints, now extended to cover administrative rights and interests being infringed upon
actions that are alleged to have infringed upon by administrative acts, or report problems
legitimate rights or interests, issues concerning to the complaint agencies in the investment
the investment environment and suggestions for environment, and suggest improving relevant
improving policies and measures for FIEs. policies and measures.

The Revised Measures, however, do not cover Business associations such as chambers of
resolution of civil or commercial disputes with commerce can also report investment climate
other natural individuals or organizations. issues to complaint agencies.
This office is set up in the Department of

7 AMCHAM SOUTH CHINA
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