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munities that traditionally have not had as autonomous vehicles. Recently, autonomous shuttles
much service have benefited from these policies. have been used to transport coronavirus tests and
Low-income communities, rural areas, and smaller medical supplies at the Mayo Clinic in Jacksonville,
markets have received increased connectivity. As Florida. The technology allowed for another layer of
research has shown, unlocking the digital potential protection and freed up healthcare workers to focus
for rural small businesses across the country could on more important matters than the transportation
add $47 billion to the U.S. GDP per year. need. The process typically takes six weeks, with
all factors considered. But Beep, an autonomous
3. Data will help secure better health outcomes mobility company, and local government agencies
As telehealth takes center stage, data will be a major came together to develop a strategy that allowed
player in securing the best health outcomes for them to launch the vehicles only six days later.
patients and communities. RELX has been using
data analytics to repurpose data to assist in the battle 5. Daily life will rely on the gig economy
against the pandemic in three major ways. Before the pandemic, Instacart was growing steadily,
but the coronavirus crisis changed everything.
First, detailed and accurate data allows government Now, on any given day, more than 1 million new
agencies to do effective contact tracing and flatten households are trying to shop for groceries online.
the curve. Second, anonymized data analytics
have provided a critical tool to determine which "What we saw during the height of the COVID crisis
communities are most at risk due to underlying is that what we expected to happen as a business, in
health issues and which are most in need of critical a customer adoption perspective, over a 4-to-5 year
healthcare resources. And third, data has allowed period, happened over a 4-to-5 week period,” said
health providers to support patients in recovery after Nilam Ganenthiran, president of Instacart
coronavirus. This post-recovery care alleviates the To meet the increased demand, Instacart brought on
cost and capacity burden on hospitals in the case over 300,000 new personal shoppers, and will bring
of readmissions and improves the ultimate health on an additional 250,000 in the next several weeks.
outcomes for patients.

4. Autonomous vehicles are hitting the road
Another way that technology is protecting
hospital workers and patients is through the use of

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